Terms and Conditions
We’re not into big scary contacts here, we just need you to know a few bits of information before we start the process. We guarantee a 99% uptime for all our servers and email services. However, in the event of a service outage, we endeavour resolve the fault within 24 hours at an absolute maximum.
- We offer revisions during the design process, with up to 3 full look and feel redesigns before your website goes live. If at any point before the website goes live, you are not happy with our work after you’ve used the 3 redesigns, we offer a full refund of any monies paid to Apex Digital Media for this project.
- If the subscription payment is not received within 7 days of the agreed payment date, the website and domain are passed to our collections department, at this point the website/domain and emails will no longer be visible or active. You will need to contact us at firstname.lastname@example.org to settle the months billing amount and reactivate the website. Please note, in total you will only have 14 days from the date of missed payment to reactivate the site before the website data and domain are erased. A late payment fee may be charged at our discretion.
- You’ll be given “editor” access to the website in which you can add new content and news/blog posts if you’d like to do that yourself.
- Email Storage Space is limited to 250mb per email account. Further storage and upgrades are available and can be discussed.